Boost EV asset performance and charger availability for maximum driver satisfaction while keeping operational costs down. Within a single unified platform, Titan EV detects faults, triage issues and automates repair workflows so that issues are fixed fast, and you can focus on growing your network.
Detect charger issues faster using OCPP data, CSMS integrations, helpdesk input, driver feedback, and site reports — then trigger the right response automatically to reduce downtime.
Replace manual triage, disconnected tickets, and email follow-up with automated workflows that route issues based on charger data, error codes, site context, and business rules.
Reduce lost charging sessions caused by unavailable or underperforming chargers, while building a reputation for reliable charging that supports repeat visits and customer loyalty.
Standardize how charger issues are detected, prioritized, escalated, and resolved across regions, partners, charger models, and manufacturers.
Automated EV charger asset maintenance management functionality that works as an extension to your charge station management system. Built for charge point operators, fuel retailers and fleet operators.
Centralize charger assets, site infrastructure, service history, warranties, contracts, documents, maintenance, and operational data all within one platform.
Manage EV charging assets from installation through service, performance tracking, warranty coverage, and replacement planning.
Create, assign, track, and close reactive and planned work orders across sites, charger brands, regions, and service partners.
Utilizing raw OCPP, charger fault states, error codes, and business rules to trigger the right next step — from remote reset to escalation or field response.
Flexible configuration to coordinate internal teams, OEMs, warranty providers, and contractors with shared visibility into work order ownership, status, response times, and SLA performance.
Track uptime, availability, resolution trends, contractor performance, recurring faults, and lifecycle patterns to improve reliability and control costs.
“As the OK charging network grows, relying on manual process to resolve charger issues becomes time-consuming, resource heavy and inefficient. We needed a system to help improve our internal operations and automate processes, to give us greater visibility of recurring issues, and most importantly, to speed up the time it takes to fix chargers and get them back up and running for customers to use.”
Service Manager
OK Denmark
