Beep. Your employee looks up from his work. Beep. He walks to the back of the convenience store to check the UST alarms. Beep. He looks confused and silences the alarm. And then...he does nothing.
We get it. For forecourt owners and operators this is the stuff of nightmares. Managers are always concerned about prioritizing and responding to UST alarms correctly and effectively and don’t want an important alarm to fall through the cracks. This constant worry about alarms would keep anyone up at night, especially if you’re relying on on-site personnel to correctly identify an alarm and begin the resolution process on their own. Not to mention that if one of the ignored alarms happens to be a leak detection, then any delay in response could end up costing thousands in remediation and environmental fines.
Managing thousands of alarms is time-consuming and inefficient, but fortunately there are solutions that can help. Titan Cloud’s alarm management software, Alarm AI, is powered by artificial intelligence (AI) to filter, prioritize, and resolve UST alarms, so users can rest assured their alarms are being addressed properly. While Alarm AI 1.0 filtered out “noise” with unparalleled accuracy, Alarm AI 2.0 goes far beyond filters and conditional logic to prioritize and escalate alarms from one centralized platform. With Alarm AI 2.0, users have access to the tools, diagnostics, and insights necessary not only to manage alarms, but also to determine the root cause of the problem.
Titan’s solution completely automates the alarm management process by using new algorithms to classify true positives, prioritize alarms, and create detailed work orders for the maintenance team. From there, Alarm AI can dispatch to primary and secondary vendors for a quick resolution, every time. The ability to set site-specific protocols and integrate with existing ATG equipment means Alarm AI saves owners and operators more than 50% on alarm dispatch costs.
With Alarm AI 2.0 up and running, convenience store professionals won’t hear anything going bump in the night anymore. But if they do, here’s a hint: Don’t look under the bed.
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