Driving the Fuel Industry Forward

New data from leading convenience store operators reveal the trends, challenges, and strategies redefining the downstream fuel supply chain.

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43.5

%

Fluctuating fuel prices and supply chain disruptions are among the top challenges, cited by 43.5% of respondents.

Nearly

30

%

Enhancing the customer fueling experience was cited as a top priority by 26.9% of respondents.

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67.4

%

Cost control and operational efficiency were identified as key growth areas by 67.4% of respondents.

Good customer experience at the pump
Evolving priorities: balance costs
Evolving Priorities: efficiency

TOP TRENDS

Evolving Priorities in Fueling

Improving the Fueling Experience

Improving the customer fueling experience is a top concern, with real-time monitoring and proactive maintenance cited as critical strategies.

Enterprises are exploring new tech to drive margins, while mid-sized operators are focused on managing costs without sacrificing performance.

Fuel retailers are using technology to streamline forecasting, optimize inventory, and reduce waste, unlocking more value from every drop of fuel.

Fuel Optimization is Your Next Advantage

Check out the key insights fueling smarter operations—from rising performance expectations to proactive strategies that reduce loss, boost uptime, and position your business for what’s next.
Keep scrolling to explore the findings and download the FREE eBook.

SMART TECH = COMPETITIVE EDGE

Strategic Technology Adoption & Fuel Logistics

Fuel retailers leading the pack are turning to automation and real-time analytics to drive faster, smarter decisions across their networks. But access to timely, actionable data remains a challenge for many.

  • Enterprise Retailers: Use automation + analytics for real-time decisions 
  • Mid-Market Retailers: Focus on discrepancy tracking + fuel loss prevention 
  • CHALLENGE: Many still lack access to real-time, actionable data 
Technology_ Driving Fuel Industry Forward

STRATEGIC SOURCING

Fuel Procurement & Logistics

Cost control and secure supply remain critical, especially in a volatile market. Operators are sharpening their procurement strategies—but many are still dependent on external partners for logistics execution.

  • 53.6% focused on price  
  • 28.6% prioritizing uninterrupted access 
  • Over 60% of both mid-market and enterprise retailers rely on outsourcing for fuel logistics 
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Driving Fuel Industry Forward

POWER COMES FROM OVERSIGHT

Unified Platforms Outperform Outsourcing

Relying solely on vendors can cost midmarket operators visibility and control. A unified platform closes the gap—giving both your team and vendors access to the same real-time data for faster, more aligned decisions.

“Vendor outsourcing can seem like an easy go-to for midmarket operators, but investment in the right in-house technology, particularly a unified platform, provides a strategic advantage.”

Paul Lauinger, SVP Sales North America at Titan Cloud

Learn More About Our Platform
Driving the Fuel Industry Forward

Where the World’s Fuel Leaders Turn for Results

Top-performing companies around the world are leveraging Titan Cloud’s downstream platform to modernize fuel operations, reduce risk, and drive continuous improvement—going beyond cost savings to achieve smarter, more resilient performance.

See Customer Stories
  • Circle K logo
  • EG Group logo.
  • Jet logo
  • Greenergy logo
  • Certas energy logo
  • Viva Energy Australia logo.
  • Vantage Fuels logo.
  • United Petroleum logo.
  • Liberty Oil logo
  • Endeavour Petroleum logo
  • Bonney Energy Group logo.
  • Ampol Petroleum logo
  • Victron Energy logo.
  • United logo.
  • Total Energies logo.
  • Telstra logo
  • Petronas logo
  • Jasbe logo

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The 2025 Downstream Fuel Industry Report

In partnership with NACS Research, Titan Cloud surveyed fuel retail executives to benchmark industry trends. With U.S. fuel demand expected to decline by 2026, operators are focusing on cost control, operational efficiency, and improving the customer experience.

From mid-size operators to expansive chains, the leaders we surveyed share key insights on: 

  • Top strategic priorities shaping the next 3–5 years in fuel retail
  • Tackling the biggest operational hurdles to protect profitability
  • Adapting to rising costs and market uncertainty with smarter decisions
  • Rethinking supply and logistics to keep operations lean and reliable
  • Improving inventory visibility to reduce waste and control costs

Download your free e-book now!

Hear What Our Customers Have to Say

Visibility & Performance

“The Titan Cloud platform makes our processes more traceable and transparent. With the informative data we now have, we can focus on improving performance across all our retail brands.”

Scott Barrett

Director of Pricing, Supply & Logistics

EG Streamlines Operations

“We partnered with Titan Cloud to streamline our operations and leverage a single source of data for our fuel site needs. Titan’s support and services have been instrumental as we continue to scale and add sites throughout North America.”

Tom Cacciola

SVP & Chief Real Estate Officer

Ready to Optimize Your Fuel Operations?

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Man and women address fuel supply chain operations.