
Webinar Recap: A Mid-Market Playbook for Navigating Change in the Fuel Industry
58% of mid-market operators are focused on growth through operational efficiency and cost control.
Many still rely on spreadsheets, leading to disconnected systems and a lack of real-time visibility.
37% of operators feel the profit pressure from rising costs and market volatility.
47% of mid-market operators are leading the industry in delivery and inventory automation.
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Inside the report:
Customer Spotlight
Haffner’s rapid growth through acquisition created fragmented systems and disconnected data. By centralizing environmental compliance, licensing, and permitting, they gained a unified view of their entire operation. This new foundation allows their teams to efficiently share data and make proactive decisions across departments.
With a unified view, Haffner’s increased data visibility, which led to more proactive maintenance and streamlined compliance. They transitioned from 0% to 91% remote connectivity within seven months, allowing them to manage alarms and prevent overfills with their transport division.
As Haffner’s Senior Compliance Officer explains, “We also needed to build a foundation for anticipated future growth.” The solution provides comprehensive project oversight for environmental remediation, monitoring, and construction, ensuring they can scale without added complexity.
Unlock Real Growth
It’s tough being a mid-market fuel retailer, wholesaler, or distributor today. You’re big enough to have serious operations, but often you’re running on lean teams and old systems that just can’t keep up. The market is a balancing act, and with rising costs and volatility, 37% of operators are feeling the profit squeeze.
How are fuel retailers tackling rising costs and shifting demand? Titan Cloud and NACS Research reveal key trends, challenges, and strategies shaping the industry’s future.