ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, announced that it has selected Titan Cloud Software as its industry partner for Internet of Things (IoT) in the Energy Management sector. Titan and ServiceChannel jointly serve clients in the retail and commercial petroleum industy.

To better take advantage of both solutions, the companies have deployed an integration between the two platforms that allow users of Titan's leading applications for compliance, facility inspections, testing and fuel equipment management IoT, such as remote ATG management, to easily convert issues that can't be remedied using Titan remote tools to a work order in the ServiceChannel platform. 

Plans are to continue to enrich this interface by carrying troubleshooting history found in the Titan platform into the ServiceChannel work ticket, while also electronically informing Titan of status changes of the work order. This will give joint customers full visibility into fuel site issues from discovery and remote troubleshooting (Titan) though dispatch, resolution, and invoicing (ServiceChannel).

Click here to read more about ServiceChannel's partners.

About ServiceChannel

ServiceChannel provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors across their enterprise. By delivering unprecedented transparency and data-driven analytics of service quality, across all trades, locations and contractors, facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. The world’s leading global brands use ServiceChannel and Big Sky solutions daily to help optimize millions of transactions and billions of dollars of spend annually.  Learn more:

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With 450 stores, I need central management. Titan gives me an electronic storage and software tools I need to retrieve and manage key documents by store number.
Compliance Manager, Mapco
Titan gives us a competitive advantage because it takes the paperwork, red tape, and legality off our shoulders and lets us focus on making our business better.
President, Top 10 Motiva Jobber
Titan helps us stay on top of our compliance drivers in each given state and region— and not only USTs, but storm water discharge, portable wells, Stage II air compliance, SPCC plans, waste water treatment... The list goes on.
Compliance Director, Top 10 Retailer

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