Benefits

Titan’s unparalleled cloud security and enterprise software capabilities come standard. These include operational dashboards, unlimited site data management, advanced activities workflow and automation, unlimited reporting, user role and privilege administration, and the highest levels of security and availability in the industry. Unless otherwise noted, Titan customers receive all of the features and benefits listed below as part of their subscription at no additional charge.

Titan Secure Cloud

Features

  • The Industry’s most advanced, secure, and available hosted cloud infrastructure
  • Versatile, build-your-own cloud platform with over 50 modules, apps & connectors to choose from
  • Anywhere, anytime access from any web-enabled device: smartphone, tablet, laptop, PC
  • A true industry platform compatible with leading equipment manufacturers, vendors, and partners
  • Cutting-edge IoT platform with a state-of-the-art M2M (machine to machine) polling technology that is the fastest and most reliable available
  • Best-practice workflow engine developed over a decade with leading petroleum retailers that makes all data actionable and reportable

Benefits

1. Managed, Secure Cloud Environment

  • Security of the Cloud (AWS)
     
    • Compliance with HIPAA, SOC 1/SSAE 16/ISAE3402 (formerly SAS 70), SOC 2, SOC 3, PCI DSS Level 1, ISO 27001, FedRAMP, DIACAP and FISMA, ITAR, FIPS 140-2, CSA, MPAA
    • Managed security of infrastructure compute, storage and networking resources.
  • Security in the Cloud (Titan)
     
    • Best practices Systems and Application credential management and access control.
    • Best practices infrastructure credential management and access control for Titan engineers. Includes password rotation, expiration, and multi-factor authentication.
    • Managed application of tested vendor patches for operating systems, database platforms, and application frameworks.
    • Application support of two-factor authentication for users. Required for Titan employees accessing customer data.
    • Optional isolated and dedicated database instances per-customer (additional fees apply).

2. Availability & Accessibility

  • 99.9%+ application accessibility in any 7-day period, excluding scheduled maintenance.
  • Available 24/7/365 from anywhere with an internet connection to the United States.

3. Scalability & Durability

  • Storage of terabytes of highly available Titan customer data across multiple availability zones.
  • Rapid resource expansion in response to customer demand.

4. Rapid Recovery

  • Managed, continuous data backup services. Data restores to within 15 minutes of failure in event of activation of recovery plan.
  • Backups cannot be trusted without verifying ability to restore. Ability to restore verified quarterly.

5. Cost Reductions

  • Elimination of capital expenditures for software licenses and required infrastructure expansion of on-premise software.
  • Lower operating expenditures for customers through platform’s economies of scale.

Extended Benefits from CloudConnect Partner, Magnus

  • Revolutionary new protection against account takeover attempts with device fingerprint analytics to determine who is targeting you (additional fee)
  • Defense against web-application data exfiltration to prevent data breach (additional fee)
  • Identification and prevention of insider threats from employees, contractors, or even rouge ATGs against sensitive transactions or data (additional fee)